Store Policy

Refund Policy

At KØRTEZ, all sales are final. No refunds will be issued once a purchase is confirmed.

Returns and Exchanges

If you received a defective product or an incorrect shipment, please contact us within 48 hours of receiving your order to discuss a possible solution (replacement or store credit, as applicable).

Before Purchasing

• Carefully review the size guide before placing your order.
• Examine product photos and descriptions closely.
• If you have any questions, please contact us before completing your purchase.

Contact

If you have any questions about this policy, please feel free to write to us through our customer service channels.